RECS REFUND POLICY
Effective Date: September 30, 2023

Welcome! Please take time to read our Refund Policy (“Refund Policy”), which are a portion, or subsection, of our Rules and Terms of Service (“Rules”), carefully.

You are entering into a legally binding agreement with RECS Partners LLC, an Oregon limited liability company (“we” or “us” or “our” or “RECS”). This Refund Policy restates select terms and conditions and terms of service, also covered in our Rules, upon which we grant you permission to join, access, and visit, both our website WeAreRECS.com (the “Website”) and our facility located at 17015 SE 82nd Drive, Clackamas, OR 97015 (the “Club”) (collectively the “Services”).

Refund Policy
Court cancellations at least twenty four (24) hours in advance of a reservation, event, clinic or lesson, will be eligible for a refund as a credit in the amount of your court fee directly to your CourtReserve.com account balance. Refunds will not be issued directly to your credit card. Cancellations within the twenty-four (24) hour window will not be eligible for a refund. In the event that the Club must close due to inclement weather, all court fees paid due to reservations during such closure will be refunded to your Court Reserve account balances as a credit.

Membership is not refundable under any conditions, including termination of membership for good cause.

Contacting Us
If you have questions about our Refund Policy, or if you have questions about our Services, or for any other reason, you can contact us by email, telephone, or mail:

RECS PARTNERS LLC
17015 SE 82nd Drive, Clackamas, OR 97015
(503) 655-PLAY
info@WeAreRECS.com

Proshop Return Policy

Pro Shop Return Policy: 
CONDITIONS FOR A REFUND: 

  • Items must still be in new condition and not used, and they must be something we can put back on the shelf to sell—no exceptions without approval.  
  • Must have original, intact packaging. 
  • Returned within 2 weeks of purchase 
  • A receipt is required to get the money back.  If not, then a credit will be issued instead of a refund. 
  • It will be refunded in the manner that you paid. If you paid with a credit card, it will go back on your card, etc. 

    PADDLES: 
  • Same applies as above. 

    If it is a warranty claim member please contact the manufacturer.   

    Exception: If it is a PDX paddle, and your purchase was made within 6 months, it can be left at RECS and swapped out for a new paddle.